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Complaints

Customers are at the centre of the way we do things. We value what you have to say and will do anything to the best of our ability so we can arrive to an understanding. We will surely make things right and make the necessary adjustments to prevent similar things from happening again.

Complaints
This is normally be on our communications with you and starts with the letters GBD.
Please note we only process complaints from the primary person involved.
Type the characters you see in the picture below.
You can also contact us via email at complaints@gardenbuildingsdirect.co.uk.
If you want to make a complaint via post mail, please refer to our written complaints page.
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